Your AutoText blocks, Styles, Macros, etc. You may be warned about changing the file extension – this is OK.Ĭlose File Explorer and launch the application with the missing customizations (Word or Outlook). Rename the file to normal.dotm for Word or normalemail.dotm for Outlook. Rename the file by right clicking it and selecting Rename. Select the file you want to restore, and then, right click and select Copy.Ĭreate the copy of the file by clicking the Home tab and choosing Paste or press Control + V. To do this, click the View tab and select Details from the Layout section.
Note: To see the Date modified value, you need to change your folder view to Details. Don’t worry if you choose the wrong one, you can repeat steps 7-10 as many times as necessary to find the right file. Often, this is the file with the most recent Date modified value, which should be or NormalEmaildotm.old. If you see more than one of these files, then you will need to choose the correct file to restore. You should see at least one of the following files: , NormalPre, NormalPre15, NormalOld, OldNormal, , NormalEmailPre, NormalEmailPre15, NormalEmailOld, or OldNormalEmail. If you're customizations are missing for Outlook, select NormalEmail.dotmįor Word, change the file named Normal.dotm to NormalBeforeRestore.dotm.įor Outlook, change the file named NormalEmail.dotm to NormalEmailBeforeRestore.dotm. If you're missing customizations for Word, select Normal.dotm Press Windows + R and type in %appdata%\Microsoft\Templates and press Enter. Under Advanced settings, clear the Hide extensions for known file types check box. Select the Cortana search icon and type Control Panel, then press Enter. Under Advanced settings, clear the Hide extensions for know file types check box. Select Appearance and Personalization, and then choose File Explorer Options. Press Windows key + X and select Control Pannel. To resolve this, use the following steps to help you restore the renamed file. The issue is caused by a file that has been renamed during the update.
#Microsoft office 2016 icons missing windows 10 update
Less SummaryĪfter installing the latest update for Microsoft Office (6366.xxxx), all of your customizations for Word and Outlook such as macros, autotext entries, and styles will no longer load. Word 2016 Outlook 2016 Outlook 2019 More.